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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Khalani Griffin Griffin

August 27, 2026

5  out of  5
rating by Khalani Griffin Griffin
"As a college student getting insurance for the first time Alex and his team made it extremely easy and seamless! They were very helpful and even were able to get me max discounts!"
We responded:
"Thank you, Khalani! I'm happy to hear that we could make your first insurance experience smooth and straightforward. It's great that we could help you find the best discounts too. We're always here if you need anything else!"
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Nadine Paul

August 27, 2026

5  out of  5
rating by Nadine Paul
"Excellent customer service! Terri has been extremely helpful, responsive, and reassuring anytime I’ve had a question or concern about my policy. She takes the time to explain everything clearly and makes the whole process feel much less stressful. I really appreciate how quickly she responds and how willing she is to help find solutions. Very happy with my experience with this State Farm office"
We responded:
"Thank you, Nadine! I'm so glad to hear that Terri has been able to provide you with such helpful and responsive service. We always aim to make the insurance process as clear and stress-free as possible. Your happiness with our office means a lot to us. Feel free to reach out if you need anything else!"
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Gregory

August 25, 2026

5  out of  5
rating by Gregory
"This office has been great over the years I have had insurance with them"
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Tom Bowman

August 21, 2026

5  out of  5
rating by Tom Bowman
"I called the agency to inform of out of state auto purchase over the weekend. Kaicee Cogswell handled my needs/issue perfectly. Within minutes, I had a temporary ins. card and binder in hand. Top-notch performance."
We responded:
"Tom, thank you for taking the time to leave us a review! I'm happy to hear that Kaisee was able to assist you so efficiently with your out-of-state purchase. We strive to provide top-notch service, and it's great to know we met your expectations. Let us know if we can help with anything else!"
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Katy Hall

August 19, 2026

5  out of  5
rating by Katy Hall
"Just called to make a Homeowner Insurance payment. Very friendly and helpful service."
We responded:
"Hey, Katy! Thank you for taking the time to leave a five-star review. I’m so happy to hear you received friendly and helpful service while making your homeowners insurance payment. We truly appreciate your support and are grateful for the opportunity to assist you."
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Sheena Young

August 19, 2026

5  out of  5
rating by Sheena Young
"They aim to do their best with keeping you informed to help keep your discounts."
We responded:
"Thank you, Sheena! I'm happy to know you had a positive experience with our office. Your feedback is greatly appreciated. If you ever need assistance or have questions, feel free to reach out. Thanks for choosing us!"
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Sarah Celestin

August 18, 2026

5  out of  5
rating by Sarah Celestin
"Alex is the representative that I work with and he is awesome. He is very quick to respond to any questions I have and if he is unavailable then the team at his office hops right on it. I would definitely recommend StateFarm because of quality of service I have received."
We responded:
"Thank you, Sarah! I'm really happy to hear that you've had such a positive experience with our office. It's great to know that our team has been able to assist you promptly and effectively. We appreciate your recommendation and are here if you need anything else!"
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miles warren

August 16, 2026

5  out of  5
rating by miles warren
"I love State Farm. I had to call Terri and inquire about a tiny chip in my windshield. She had a claim number almost immediately. Safelite is coming to my house on Tuesday. Thanks Terri."
We responded:
"Hey Miles! Thanks for letting us know about your experience switching to State Farm. I’m happy Terri and Kaisee could assist with your auto insurance change and make the process for your Honda Insight go smoothly. We appreciate you sharing your experience!"
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Melanie LoPresti-Potenza

August 13, 2026

5  out of  5
rating by Melanie LoPresti-Potenza
"Always gets the request done in a timely fashion!!!!"
We responded:
"Thank you, Melanie! I'm happy to know that our team consistently meets your needs promptly. We appreciate your trust in us. Let us know if there's anything else we can assist you with!"
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Erik Nerheim

August 12, 2026

5  out of  5
rating by Erik Nerheim
"THE place to buy insurance. Kaisee and Terri are available to answer all my questions, which always leads to a satisfactory solution. The rates for the amount of coverage you get cannot be beat. Extremely satisfied."
We responded:
"Erik, thank you for taking the time to leave us a review! I'm glad to hear that Kaisee and Terri have been able to assist you with all your questions and provide satisfactory solutions. It's great to know you're happy with the coverage and rates we offer. We're always here if you need anything else!"
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Andrew Tague

August 11, 2026

5  out of  5
rating by Andrew Tague
"The team is very informative and understanding...highly recommend"
We responded:
"Andrew, thank you for taking the time to leave us a review! I'm happy to hear that you found our team informative and understanding. Your recommendation means a lot to us. We're always here if you need anything else!"
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katerine luligo

August 11, 2026

5  out of  5
rating by katerine luligo
"They have good service , they solved all my questions without feeling that it bothered them."
We responded:
"Katerine, thank you for taking the time to leave us a review! I'm happy to know that you felt comfortable asking questions and that we could assist you effectively. We're always here to help if anything else comes up!"
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CS

August 6, 2026

5  out of  5
rating by CS
"This State Farm office (Alex's) is always so helpful. The people who answer the phones there are always patient and ready to help. I used to have USAA, but I prefer having a neighborhood insurance company that's right down the road. Thanks all!"
We responded:
"Your review means so much to my team and me, CS! We take pride in having patient, helpful voices on the phone ready to support you whenever you call, and knowing you appreciate having us right down the road is incredibly rewarding. Thank you for choosing our Virginia Beach office to be your good neighbor!"
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nathan jirasatith

August 4, 2026

5  out of  5
rating by nathan jirasatith
"Vladimir was super FAST EFFICIENT AND PROFESSIONAL! answered multiple questions and gained a new bundle plan member for the long haul!!! Thanks again!"
We responded:
"Nathan, thank you for taking the time to leave us a review! I'm happy to hear that Vladimir was able to assist you efficiently and professionally. It's great to have you as part of our bundle plan family. We're always here if you have more questions or need anything else!"
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Jd Jd

July 31, 2026

5  out of  5
rating by Jd Jd
"This agent with State farm is absolutely amazing always there when you need them always answering any questions you have and helping to the best of his ability"
We responded:
"Thank you for taking the time to leave us a review! I'm happy to hear that you feel supported and that your questions are always answered. We're here to help whenever you need us. Thanks for choosing us!"
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Devon Curtis

July 27, 2026

5  out of  5
rating by Devon Curtis
"This group is awesome! They’re always available for questions and actually help me save money on my insurance!"
We responded:
"Devon, thank you for taking the time to leave us a review! I'm happy to hear that our team has been able to assist you with your questions and help you save on your insurance. We appreciate your support!"
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Brandy M

July 23, 2026

5  out of  5
rating by Brandy M
"They have been amazing helping me choosing the right coverages for me. But they were above and beyond when I unfortunately had a car accident. They patiently guided me through each step of the process. Highly recommend."
We responded:
"Brandy, thank you for taking the time to leave us a review! I'm happy to hear that we could assist you in selecting the right coverages and support you through your car accident. Your recommendation means a lot to us. We're always here if you need anything else!"
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Anthony Sellers

July 14, 2026

5  out of  5
rating by Anthony Sellers
"Absolutely amazing experience! Everyone in the office is always so helpful, polite, and welcoming. They take the time to answer all of my questions and genuinely care about making sure I have the best coverage for my needs. It's refreshing to work with a team that provides such outstanding customer service every single time. I highly recommend them to anyone looking for an insurance company that truly puts its customers first. Five stars all the way!"
We responded:
"Anthony, thank you for taking the time to leave us a review! I'm happy to hear that you had such a positive experience with our office. We always strive to provide helpful and welcoming service while ensuring you have the right coverage. Your recommendation means a lot to us. We're always here if you need anything else!"
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Mark Wagemann

July 13, 2026

5  out of  5
rating by Mark Wagemann
"Leila was very helpful with estimates for a new car."
We responded:
"Mark, I'm happy to hear that Leila was able to assist you with the estimates for your new car! We always aim to provide helpful and efficient service. Let us know if we can help with anything else!"
Profile photo of jennifer patgorski

jennifer patgorski

July 10, 2026

5  out of  5
rating by jennifer patgorski
"I was out of work for 4 months due to extensive surgery. Teri at Alex’s office helped me with monthly payments. Thank you for all you have done!!"
We responded:
"Jennifer, thank you for taking the time to leave us a review! I'm really happy to hear that Terri was able to assist you with your monthly payments during such a challenging time. We're here to support you whenever you need it. So glad you're part of our office family."
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Megan Huth

July 10, 2026

5  out of  5
rating by Megan Huth
"I have been with Alex and his team for a little over 2 years now and they are always wonderful. Anytime I have questions about updating a policy or adding new coverage they are always quick to respond and very kind. They make my life much easier and I highly recommend them!"
We responded:
"Thank you, Megan! I'm really happy to hear that our team has been able to make things easier for you over the past couple of years. We always aim to be responsive and kind, so it's great to know we're hitting the mark. We're here for you anytime you need assistance or have questions. Thanks for recommending us!"
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Lemon Stockings

July 10, 2026

5  out of  5
rating by Lemon Stockings
"Helped during a super difficult process and made it easy."
We responded:
"Thank you! I'm happy we could assist you through a challenging process and make things easier. We're always here to help if you need anything else!"
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Luisa-Mari Lozano

July 8, 2026

5  out of  5
rating by Luisa-Mari Lozano
"Leslie was super helpful and provided the information I needed immediately."
We responded:
"Thank you, Luisa-Mari! I'm glad we could assist you and provide the information you needed right away. We always aim to be helpful and efficient. Feel free to reach out if you need anything else!"
Profile photo of Kevin Upton

Kevin Upton

July 8, 2026

5  out of  5
rating by Kevin Upton
"The BEST! ( notice the Caps ) absolutely BEST place to ever get any kind of insurance. I have a couple types and the price can’t be beat , no way , no how!

But that’s not all!

Every person at the office is as cool as a fan, yup everyone! Legit super nice , understanding people that truly have your back. I’m in for Life , however much longer that is.

I know all the advertising on TV -all the different insurance agency’s - most of them might as well scream SYKE ! After you pay your bill. The rest require your right arm as a down payment , and your first born to cover that premium.

Not Alex’s office , He has the best thing going on in all my years behind the wheel. Think I’m kidding?
Go check em out, you won’t be let down."
We responded:
"Kevin, thank you for taking the time to leave us such an enthusiastic review! I'm really happy to hear that you're satisfied with the service and pricing we offer. It's great to know that our team has made such a positive impression on you. We truly appreciate your loyalty and trust in us. Don't hesitate to reach out if you need anything!"
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Lizzie Karabulut

July 1, 2026

5  out of  5
rating by Lizzie Karabulut
"I’m extremely grateful to have Alex as my agent. They have been very accommodating in communicating through ways that best fit my lifestyle. When I need to pay a bill instead of going into the app, dealing with any app updated, logging in, forgetting a password, etc … I can just text Alex and they’ll send the payment through. SO convenient! Thank you Alex!"
We responded:
"Lizzie, thank you for taking the time to leave us a review! I'm happy to hear that the communication options we offer make things easier for you. It's great to know that texting works well for your payments. We're here to make things as convenient as possible. Let us know if we can help with anything else!"